Delivery & Returns
As our products are handmade in small batch, please allow 1-5 days for your order to ship, although we usually start whipping up your batch faster than this!
At present we currently ship to the UK, USA and the below non-EU countries, we are working on expanding this and want to be able to do so in the way that gives you the best stress free shipping experience!
What does shipping cost?
UK Shipping: Royal Mail, Free Complimentary delivery in 3- 4 working days.
Please allow 4 weeks for international shipping, although it will likely 2 weeks custom delays may prolong delivery. If any custom charges are applied this will be at the customs departments discretion and we do not take responsibility for these additional fees.
USA TRACKED: 5-7 days from despatch. £11.50
CANADA TRACKED: 5-7 working days from despatch. £11.50
NEW ZEALAND, AUSTRALIA TRACKED: 5-7 working days from despatch. £11.87
REST OF THE WORLD (currently Non-EU): 5-7 working days. £11.50
What is your refund policy?
As our products are natural and prepared small batches and also due to hygienic reasons we do not offer refunds or returns. If we can help at all with anything on this subject we would love to help, please let us know on email@example.com and we will get this resolved for you.
How do I get in touch?
Please send an email to firstname.lastname@example.org, we look forward to speaking with you and hope you enjoy our skincare as much as we do!